Cauliflower Gifts - Terms and Conditions

By using our website, you are agreeing Terms as set out below. We reserve the right to revise these terms and conditions at any time by updating this posting. You should check this Website from time to time to review the then current terms and conditions, because they are binding on you.

 Payment

This website is set up to use a secure payment gateway for debit and credit cards, all orders will only be processed on receipt of full payment. All prices are quoted in £ sterling and includes VAT where applicable. We do not take payment over the phone.

 

Delivery - see our Delivery Policy

Cancellations - see our Return Policy

**Please note that personalised goods are exempt from the right to cancel by Law. This is due to the fact that products cannot be resold once personalised**

  

Embroidery Design

The Design

Customers are responsible for choosing the design and colour version you require to be used on your product. These are selected at the ordering stage. We will create and sew your personalisation in the design you have selected and using the wording/spelling you have entered.

Elements of the designs may be rearranged for longer or smaller customisation in order to get the best possible layout.

 Colour

The colour of the product or the personalisation may not match the colours displayed on your computer monitor. Monitors will vary in the way they display colours due to varying colour calibration. Please be aware that if colour is important to you, your order and choice of colour is placed at your own risk.

Printed Designs

The Design

Customers are responsible for choosing the design and colour version you require to be used on your product. These are selected at the ordering stage. We will create and print your personalisation in the design you have selected and using the wording/spelling you have entered.

Elements of the designs may be rearranged for longer or smaller customisation/names in order to get the best possible layout.

Colour

The colour of the product or the personalisation may not match the colours displayed on your computer monitor. Monitors will vary in the way they display colours due to varying colour calibration. Please be aware that if colour is important to you, your order and choice of colour is placed at your own risk.

 Soft Toy Certification

The animals sold on this site are certified and sold to us as safe by the Brand suppliers. They have been certified as safe for use as toys from newborn and upwards.

Due to safety reasons soft toys will be sold with only embroidery on the tummy and no ribbons making them suitable for newborns.  Ribbons and accessories can be purchased separately but these will be suitable to add to products for 3 years plus.

 Advertising photographs

 Our Website photos may include props such and ribbons etc please note these are not included in the sale of the soft toy.

 Animal fur and shape after transit

Due to the properties of the soft fur and stuffing in these soft animals they can be easily be inadvertently flattened during  mailing, your animal is not faulty and isn't actually damaged.  Unfortunately Cauliflower Group cannot prevent this or be responsible for this, however it is extremely easy to fix, either dampen the affected area with water and smooth the fur back down so it is lying to correct way or remove the stuffing pod and wash the animal using a hand wash setting below 30 degrees and again smooth the fur back into correct position (do not tumble dry)

Our Company Details

This Website gifts.cauliflowergroup.co.uk is one of several websites we own and run as part of Cauliflower Group Ltd.

Pricing Errors

We have a large inventory of products and we make regular checks to attempt to ensure pricing is accurate - however errors occur and if we have accidently data entered a price significantly lower than RRP we  reserve the right to advise you of this and cancel the sale by refunding the cost of the sale.

We also run the following sites:

cauliflowercards.co.uk

cauliflowerhoodies.co.uk

cauliflowerstickers.co.uk

cauliflowerbooks.co.uk

cauliflowercalendars.co.uk

 

Our registered address: Wise & Co, Wey Court West, Union Rd, Farnham, GU9 7PT (our Accountants!)

Our physical address: Unit 52 Woolmer Way, Bordon, Hampshire, GU35 9QF

•  Our registered Company Number: 06049273

•  VAT registration number: 916692986