Cauliflower Gifts - Terms and Conditions

Our Company

This Website gifts.cauliflowergroup.co.uk is one of several websites we own and run as part of Cauliflower Group Ltd.

Details:

  • Our registered address: Wise & Co, Wey Court West, Union Rd, Farnham, GU9 7PT (our Accountants!
  • Our physical address: Unit 52 Woolmer Way, Bordon, Hampshire, GU35 9QF
  • Our registered Company Number: 06049273
  • VAT registration number: 916692986

Site Terms of Use

Use of our Intellectual Property and Copyright

• We make available to you our ideas, designs and photographs for use in producing products using our services only.

• Cauliflower Group Ltd retains the rights to all wording, images and ideas and web content provided on our websites and linked sites for personal use by the customer.

•  Use of our content, (Words, Graphics, Photographs) for setting up a commercial business is prohibited and will be a breach of our copyright.

Use of Third Party Property by the Customer

Our projects are self editing and you as the user of this site must ensure any content you use for production of your gifts and or printed material has the correct permissions and do not break Copyright Law.

Use of Software

By using our software you as the user are subject to these Terms and Conditions as published by Cauliflower Group Ltd on this site.

Please make yourself familiar with the Terms and Conditions! By continuing to use this site it will be taken as confirmation that you accept the terms and conditions as set out on this site in relationship to using this site.

In agreeing to our terms you are agreeing NOT to use images or wording that is inappropriate, unlawful or in bad taste.

Our software is a web to print application where we do not check your request, however should we see suspicious content during production, we reserve the right to refuse to despatch your goods (without refund) and where appropriate will pass on anything unlawful to the police.

By using our website, you are agreeing Terms as set out below. We reserve the right to revise these Terms and Conditions at any time by updating this page. You should check this Website from time to time to review the then current terms and conditions, because they are binding on you.

Payment & Billing

This website is set up to use a secure payment gateway for debit and credit cards, all orders will only be processed on receipt of full payment. All prices are quoted in £ sterling and includes VAT where applicable.

We do not take payment over the phone.

Sales

 We only accept purchases from within the UK.

Pricing Errors

We have a large inventory of products and we make regular checks to attempt to ensure pricing is accurate - however errors occur and if we have accidently data entered a price significantly lower than RRP we  reserve the right to advise you of this and cancel the sale by refunding the cost of the sale.

Advertising photographs

 Our Website photos may include props such and ribbons etc please note these are not included in the sale of the soft toy. Please read the product description for full details.

Delivery - see our Delivery Policy

Cancellations - see our Refund & Return Policy

**Please note that personalised goods are exempt from the right to cancel by Law. This is due to the fact that products cannot be resold once personalised**

Bespoke/Personalised Gifts - General

Embroidered Products - The Design

Customers are responsible for choosing the design and colour version you require to be used on your product. These are selected at the ordering stage. We will create and sew your personalisation in the design you have selected and using the wording/spelling you have entered.

Elements of the designs may be rearranged for longer or smaller customisation in order to get the best possible layout.

 Embroidered Products - The Colour

The colour of the product or the personalisation may not match the colours displayed on your computer monitor. Monitors will vary in the way they display colours due to varying colour calibration. Please be aware that if colour is important to you, your order and choice of colour is placed at your own risk.

Printed Products - The Design

Customers are responsible for choosing the design and colour version you require to be used on your product. These are selected at the ordering stage. We will create and print your personalisation in the design you have selected and using the wording/spelling you have entered.

Elements of the designs may be rearranged for longer or smaller customisation/names in order to get the best possible layout.

Printed Products -The Colour

The colour of the product or the personalisation may not match the colours displayed on your computer monitor. Monitors will vary in the way they display colours due to varying colour calibration. Please be aware that if colour is important to you, your order and choice of colour is placed at your own risk.

Soft Toys

Certification

The animals sold on this site are certified and sold to us as safe by the Brand suppliers. They have been certified as safe for use as toys from newborn and upwards.

Due to safety reasons soft toys will be sold with only embroidery on the tummy and no ribbons making them suitable for newborns.  Ribbons and accessories can be purchased separately but these will be suitable to add to products for 3 years plus.

 Animal fur and shape after transit

Due to the properties of the soft fur and stuffing in these soft animals they can be easily be inadvertently flattened during  mailing, your animal is not faulty and isn't actually damaged.  Unfortunately Cauliflower Group cannot prevent this or be responsible for this, however it is extremely easy to fix, either dampen the affected area with water and smooth the fur back down so it is lying to correct way or remove the stuffing pod and wash the animal using a hand wash setting below 30 degrees and again smooth the fur back into correct position (do not tumble dry)